GETTING STARTED
EMAIL SENDING
WITH OWN SMTP SERVICE

mydigitalstructure includes a shared transactional email sending service.  So that it doesn't get blacklisted it has lots of restrictions, which includes a verification process and no bulk emails using the NEWS endpoint.

To enable news sending and/or have a dedicated sending service with associated IP address reputation you can either:

• Set up your own email sending service ie AWS-SES, SendGrid, Gmail (limited sending) and then link it to your space in mydigitalstructure
  
  
• Use the mydigitalstructure Isolated Email Sending service - pricing.
  
  

In both cases, once you have your dedicated SMTP settings you need to use SETUP_MESSAGING_ACCOUNT_MANAGE for each user email account, setting:

• SMTPServer eg for sendgrid: smtp.sendgrid.net
• SMTPServerPort eg for sendgrid: 465
• SMTPAccountName, if different from AccountName
• SMTPAccountPassword, if different from AccountPassword

Once this has been set up, all emails will be sent using this service and also the NEWS endpoint will be enabled; initially with a 1000 emails per day, unless negotiated otherwise.

For more information on setting up email support@ibcom.biz.

Now that you have your own email sending service you can directly control your whilelabelling settings that directly effect your email sending (via dedicated IP address) reputation.

DKIM

DomainKeys Identified Mail (DKIM) keys can be created for your domain.  Please advise when requesting verification or post verification, if you want to add later.

The bigger email providers @gmail.com etc - will be picking up that the SMTP is different to the MX record for the email host [where email sent to you is held] and working out if the email being sent is a legitimate.

Having the DKIM keys in the email [our system automatically puts them in] and also in the DNS goes away to solving this - as the receiving SMTP server can do a cross check.

More about DomainKeys Identified Mail (DKIM)

SPF

Sender policy framework

"v=spf1 include:[your IP address] -all"

More about enabling SPF with Amazon SES

SENDGRID SETTINGS

If you are using send grid then be aware of these settings.

To turn the "Off" to "On" hover of it!

You should also set up the white-labelling settings for better email sending.

You can also set up a callback for bounced emails follow these steps:

Log in to SendGrid > Settings > Mail Settings > Event Notification > HTTP POST URL = http://api.mydigitalstructure/rpc/core/core_sendgrid_callback.aspx, Bounced should be ticked.